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Customer Service

Whether you are decorating a room at home, in the office or planning for a whole cabin, lodge or ranch, Bear Creek Gifts and Cabin Decor offers the most unique themed furnishings to be found online.

If you love the mountains, the old west and the great outdoors in general, you will find it hard to leave our online Showroom!

Along with our fantastic selection, we have built a reputation on providing personal service and customer satisfaction. We specifically select our products to make sure you will be satisfied with the choice quality of, service and our customer service.

To allow to show with confidence, we offer a 100% Guarantee that you will satisfied with your purchase.

"Rest assured that each item we offer features the finest in workmanship."

Holiday Hours:
Saturday, Dec.24th, Christmas Eve, Open 10 a.m. - 3 p.m.
Sunday, Dec. 25, Christmas Day, Closed
Saturday, Dec.1, New Year's Eve, Open 10 a.m. - 4 p.m.
Sunday, Jan.1st, New Year's Day, Closed
We are located on 4th St,
between Clovis Ave,
and Pollasky Ave. in
Clovis, CA.
Store hours:
Monday
10 am - 4 pm
Tuesday - Friday
10 am - 6 pm
Saturday, 10 am - 5 pm
Sunday, 11:30 am - 3:30 pm

100% Guarantee from Bear Creek Gifts

Your Satisfaction is 100% Guaranteed!

Every product in our store or catalog comes with Bear Creek Gifts and Cabin Decor's One Hundred Percent Satisfaction Guarantee! If you are not completely satisfied with your order when it arrives, you can return it to us hassle free at the address listed below. Bear Creek Gifts and Cabin Decor will provide a prompt refund, or replacement of any item.

Items may be returned for any reason within 10 days of purchase. Damaged items must be reported within 3 days of delivery to you. Packages received by Bear Creek Gifts and Cabin Decor after the 10 day period are subject to a $10 returned-item processing fee.

Please indicate the reason for your return on the back of the invoice provided with your order. Also indicate clearly whether it is being returned for refund or exchange. If you are returning the item for alternative merchandise, please supply the complete product item code number(s) of the item(s) you wish to obtain as indicated in our online store. Please include any additional remittance as necessary. Enclose a copy of the invoice in the package with the returned item

If the package was damaged in shipment or was shipped direct from the manufacturer, please call at 1-(877) 644-1579 or Email us before returning the item. Some products Bear Creek Gifts and Cabin Decor sells are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair. These manufacturers have different return policies and addresses to which the items need to be returned.

Bear Creek Gifts and Cabin Decor will refund or credit the value of the item purchased and any taxes you were charged. Shipping charges are non-refundable unless the item was defective or damaged. However, if Bear Creek Gifts and Cabin Decor made a mistake on your order creating the necessity for return, return surface shipping charges will be reimbursed. Refunds are credited to the same credit card as the original purchase.

Please insure the package for the full value of the purchased item for your protection, as Bear Creek Gifts and Cabin Decor cannot be held responsible for products within uninsured shipments. COD's are not accepted.

Please send Returns and Exchanges UPS ground or US Postal Service parcel post to:
Bear Creek Gifts and Cabin Décor
400 Fourth Street, Suite 107
Clovis, CA 93612
(877) 644-1579

Please call or Email before returning any item so we can issue you a Return Authorization Number. Please allow 2-3 weeks turn around time for the issuance of credit or for the shipping of an exchange.

All items sold are warranted against defects in workmanship and/or materials Obvious abuse is not covered, but if any product sold by Bear Creek Gifts and Cabin Decor fails in normal use, it can be returned for evaluation at any time.

In certain cases, manufacturer warranties, received with the product, will override our own. Unless otherwise specified by the manufacturer, the item must be returned to Bear Creek Gifts and Cabin Decor for inspection.

If you need to return a gift, or have misplaced your packing list or invoice, and would like to obtain a replacement form - or if you have any other questions at all - please call r toll-free at 1-877 644-1579 or Email us.

Either way contact Bear Creek Gifts and Cabin Décor and we will promptly take care of the situation. Instructions will follow.